Terms of Service
Last Updated: December 27, 2024
1. Acceptance of Terms
By accessing or using PlaceOrderAI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.
2. Service Description
PlaceOrderAI provides AI-powered voice ordering assistants for restaurants. The Service uses third-party providers to process voice interactions.
3. User Responsibilities
You are responsible for maintaining the security of your account credentials. You agree to provide accurate restaurant and menu information. You are responsible for all activities that occur under your account.
4. AI Limitations
The Service utilizes artificial intelligence which may occasionally produce inaccurate or unexpected results ("hallucinations"). You acknowledge that PlaceOrderAI is not liable for errors in order taking, pricing discrepancies, or misunderstandings caused by the AI model. You agree to verify critical information.
5. Payments and Billing
Service fees are billed as described in your subscription plan. PlaceOrderAI reserves the right to modify pricing with notice. All fees are non-refundable unless otherwise stated.
6. Intellectual Property
PlaceOrderAI retains all rights to the underlying technology/IP. You retain rights to your restaurant data and menu content.
7. Termination
We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
9. Limitation of Liability
IN NO EVENT SHALL PLACEORDERAI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES.
Privacy Policy
Last Updated: December 12, 2024
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and business details. We also generally process voice data during the use of our AI ordering service.
2. How We Use Information
- To provide, maintain, and improve our services.
- To process transactions and orders.
- To monitor and analyze trends and usage.
- To improve our AI models and voice recognition accuracy.
3. Data Sharing
We share only the minimum amount of information with third-party vendors who help us provide our services
4. Voice Data
Voice interactions effectively processed by our AI may be recorded and retained for quality assurance, training, and service improvement purposes.
5. Data Security
We implement reasonable security measures to protect your information. However, no internet transmission is completely secure.
6. Your Rights
You may access, correct, or delete your personal information by contacting support. You may also opt out of promotional communications.
7. Contact Us
If you have any questions about this Privacy Policy, contact us at [email protected].